Terms & Conditions
Terms & conditions
These terms apply to purchases made through the E-GO Tech online store and to any order confirmed through our sales team.
Orders and payment
Placing an order reserves stock. Payment is confirmed with you directly by bank transfer, secure card link or WhatsApp. Orders are only dispatched once payment reflects or a card payment is authorised.
Pre-orders
Pre-order lead times are estimates from our suppliers and can move. If a pre-order is delayed beyond the stated window we will contact you with the updated date and you may cancel for a full refund.
Returns
Unused vehicles in original packaging may be returned within 7 days of delivery for a refund, excluding courier costs and any wear. Faulty items are handled under warranty rather than return.
Safe use
Personal electric vehicles are not registered for public road use in South Africa. They are intended for private property, estates, trails and closed courses. Always wear a helmet and ride within the vehicle limits.
Privacy
We collect only the details needed to process your order and to keep you updated. Contact info@ego-tech.co.za to request access to, correction of, or deletion of your information.
Still have questions?
Call 084 750 5050, email info@ego-tech.co.za, or message us on WhatsApp — Monday to Friday, 9AM to 4PM.