Warranty & Repairs
Warranty & repairs
Every E-GO vehicle is backed by a local South African warranty and serviced by our own technicians. No shipping machines overseas to wait months for a decision.
What is covered
12 months on the motor, controller and battery against manufacturing defects. 6 months on charger and electrical components. Frame and structural components are covered against manufacturing failure.
What is not covered
Wear items including tyres, tubes, brake pads and bearings. Damage from water ingress, accidents, overloading beyond the stated maximum, unauthorised repairs or modifications, and misuse.
How repairs work
Bring the vehicle to our Pretoria North workshop (525 Berg Ave, Pretoria North, Pretoria, 0182), or message us on WhatsApp to arrange a courier collection for out-of-town repairs. We quote first and only proceed once you approve.
Still have questions?
Call 084 750 5050, email info@ego-tech.co.za, or message us on WhatsApp — Monday to Friday, 9AM to 4PM.